AI Employee

Task

The atomic unit of AI work

A Task is an individual action that an AI Employee performs — sending an email, creating a purchase order, calling a customer, or updating a record. Tasks are the building blocks that combine into routines and procedures.

Real-World Examples

Scenario	What Happens	Outcome
Collections	Send payment reminder email to overdue account	Customer receives personalized follow-up
Sales	Generate and send revised quote with 5% discount	Buyer receives updated proposal in minutes
Purchasing	Create purchase order for items below reorder point	PO sent to preferred vendor automatically
Support	Check order status and compose response to customer inquiry	Customer gets accurate answer in 30 seconds

Collections

Send payment reminder email to overdue account

Customer receives personalized follow-up

Sales

Generate and send revised quote with 5% discount

Buyer receives updated proposal in minutes

Purchasing

Create purchase order for items below reorder point

PO sent to preferred vendor automatically

Support

Check order status and compose response to customer inquiry

Customer gets accurate answer in 30 seconds

Related Concepts

Routine

Automated workflows that run like clockwork

Schedule

When AI work happens

Procedure

Business processes with built-in intelligence

Goal

Measurable outcomes that drive AI behavior

Experience

Self-learning expertise from real conversations

See how AI Employees use Tasks

Explore AI Employee Personas