プライバシーポリシー

1. Information We Collect

We collect information that you provide directly to us, as well as information that is collected automatically when you use our Service.

Information You Provide

• Account registration information (name, email address, company name, password)
• Contact form submissions (name, email, company, message content)
• Beta application data (company name, industry, ERP system, team size)
• Payment and billing information processed through our third-party payment processor
• Communications you send to us (support requests, feedback, correspondence)
• Business data you connect to our platform through ERP integrations

Information Collected Automatically

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent, click patterns)
• Log data (access times, referring URLs, error logs)
• Cookies and similar tracking technologies (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your account registration and manage your subscription
• Respond to your inquiries, support requests, and contact form submissions
• Send you technical notices, updates, security alerts, and administrative messages
• Communicate with you about products, services, and events (with your consent)
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with the Service
• Comply with legal obligations and enforce our terms and policies

3. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are bound by contractual obligations to keep your information confidential.
• Business Transfers: If ianai is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
• With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security best practices
• Incident response procedures for potential data breaches

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.
• Objection: You have the right to object to the processing of your personal information for certain purposes, including direct marketing.
• Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@ianai.co. We will respond to your request within 30 days.

6. Cookie Policy

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your language preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: hello@ianai.co
• Through our contact page
• By mail: ianai, Inc., Los Angeles, CA, United States